Bangla Sahayta Kendra

The State Govt. has set up 3561 no. of Bangla Sahayata Kendras (BSKs) across the State ‘to provide government services free of cost at the grassroot level through online mode’ and also to strengthen the existing system of information dissemination about various social and development schemes. The BSKs are located in the offices of District Magistrates, Sub-Divisional Officers, Block Development Officers, Health Centres, Government Aided Libraries, Office of the SI of Schools and all Urban Local Bodies (ULBs).

Presently, 268 public services (195 transaction services & 73 information services) of 38 Departments exist in BSK’s service basket. The Personnel & Administrative Reforms and e-Governance Department of the Government of West Bengal is the Nodal Department coordinating BSK project. There is a Project Management Unit (PMU) at the State level looking after day-to-day functioning of BSKs.

All the notified services of BSKs are provided through its online portal The services provided through BSKs are completely free of cost. The citizen does not have to pay any service charge to get the service.


Personnel & Administrative Reforms & e-Governance Department

Nabanna, 7th Floor, 325, Sharat Chatterjee Road, Shibpur Howrah
Location : Howrah | City : Howrah | PIN Code : 711102
Phone : 033-2214-0080 | Email : info[dot]bsk[at]wb[dot]gov[dot]in